Deliveries to-from Tierra del Fuego

Tierra del Fuego is considered a Special Customs Area (it is called AAE, for its Spanish Acronym). Therefore, special documentation is requested for products entering the province, as described below:

• For goods with commercial value resulting from the sale between a firm domiciled in the continent and another one domiciled in Tierra del Fuego (AAE), the Customs and the AFIP request a copy or photocopy of the dispatch list (price included) or copy of commercial invoice (Executive Order 4531/ 65).
   
• In case goods are owned by a firm domiciled in the continent with branches in Tierra del Fueto (AAE), the delivery is considered a warehouse-to-warehouse shipment, an a dispatch list detailing price is requested.
   
• In case goods were imported and are already nationalized, the place of origin and the information regarding the product nationalization (distpatch number and customs documentation) should appear in the commercial invoice or dispatch list.
   
• For new or second-hand tools / machines not intended for sale (tools intended for work and returning to the continent), a dispatch list containing information about the owner and consignee is requested.
   
• Finally, in the case of goods for personal purposes only a dispatch list describing the goods is requested.

Remarks

• It is very important to clearly write "AAE de Tierra del Fuego" as destination of the goods and that an invoice and/or dispatch list (whatever pertinent to the shipment) is/are sent together with the goods. In addition, the CAI authorization number should be clearly printed together with the corresponding expiry date. Goods lacking the pertinent documentation shall not be dispatched to the AAE.
   
• Cruz del Sur carries out all customs arrangements (regarding documentation submission, boat payment, etc.) prividing a comprehensive service to the AAE.
   
• We recommend you find out with your Customs Agent the actual requirements your shipment should meet.

How to prepare a delivery

Step-by-step instructions

1. Use packaging / containers
2. Include internal protection materials
3. Close / adjust package tightly and safely
4. Include the documentation required

Packaging: Packaging will depend on the type of goods shipped. Protect the goods so that they stand up to transportation and handling. Depending on the product shipped, we recommend you to choose among wood cases, cardboard boxes, or corrugated board.

Internal Packaging: This kind of protection separates the product from the outer container creating better protection against damage. Depending on the type of product shipped, polystyrene, corrugated board, encapsulated-air plastic sheeting, multilayer carboard, etc. can be used

Package closure: Proper closure of your container is just as important as packaging. We recommend you use a strong water-activated tape or pressure-sensitive plastic tape applying several strips until the packaging is safely closed.

Prepare documentation: Cruz del Sur requires the following documentation:

3 copies of the dispatch list including the following details:
- SENDER: Company Name; Name and Last Name. ; Address; Phone; Cuit
- RECEIVER: Company name; Name & Last Name; Delivery address; Phone; Cuit
- NUMBER OF PACKAGES: Number of packages, líos de cajas, products shipped
- DECLARED VALUE: Shipment value according to the Insurance Company; it has to be declared in Pesos.

Remarks: In case you do not have a dispatch list, ask for a "Nota de Remisión" at your closest Cruz del Sur branch.
- If shipment includes "Contrareembolso" (Refund Arrangement) please print clearly "Collect Refund for $.....at......". (Chash, Check dated, etc.)".

Payment on delivery management service

Cruz del Sur offers you this secure and practical billing system. The Payment on Delivery Management Service enables you to carry out sales directly to clients or through e-commerce, ensuring that your cargo will only be delivered against payment of invoice.

How to access this service

1. In the packing list received together with the cargo, besides filling the blanks with the compulsory data, the following heading should be added: “PAYMENT ON DELIVERY SERVICE” together with the amount to be billed and the form of payment.

2. Addresser’s and consignee’s TELEPHONE NUMBER has to be included so that it is possible to make contact, if needed.

3. Place of Payment: Au. Riccheri & Boulogne Sur Mer. Nave D3. Mercado Central de Buenos Aires. Tapiales.

IMPORTANT
- Those payments on delivery for which the addressee pays cash will be paid back by Cruz del Sur through a Company check that same day for deposit no later than 10 working days. The Customer Service and Operations Department will contact the payee to inform date and check cashing hours.
- All checks issued by Cruz del Sur to the order of the payee are to be deposited. By no means will checks be cashed over the counter.
- Amounts in cash shall be deposited in the following ACCOUNT: 25693/0 and or ACCOUNT: 568/3 Banco Macro pursuant to section Nº 9 Act 25413 and section Nº 1 paragraph Nº 1 Act 25345.